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Rafiki Technologies Inc. Your Managed IT Services Provider

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Rafiki Technologies is a Managed Services IT Provider (MSP) founded in 2005 with offices in Alberta and Ontario. Working with many different verticals including Hospitality, Dental & Medical, Auto Dealerships, Accounting, Legal, Real Estate, Non-Profit and Oil & Gas.
What We Do
Rafiki excels at providing managed IT support. Our clients benefit from Enterprise-level services and solutions at prices that work for businesses of all sizes. We have developed our IT services over many years, and our experience has led to the creation of best practices and workflow procedures that keep you focused on your business, not your technology.
Our team of experts can become your outsourced IT department. Everything from your servers and network infrastructure to your computers, servers and mobile devices will be cared for and secured by our team of IT professionals. We provide end-to-end solutions for all your technology needs. From onboarding through to completion, we work with our clients every step of the way to provide holistic, results-driven IT solutions. Rafiki Technologies ensures an exceptional customer experience while upholding integrity, honesty and transparency in everything we do.
Our Company History
Since Rafiki Technologies’ founding days in Calgary in 2005, we have grown to serve customers in Calgary, Red deer, Edmonton, interior BC, Toronto, Mississauga, Oakville and Burlington.
Rafiki Technologies’ founder, Naheed Shivji, traces his IT background to his education in the computer sciences and network support. As an entrepreneur, he brought to this new venture a solid background in technical support services and real-world work experience, having served in an IT consulting and technical support specialist capacity with such companies as Shaw, Telus, and Bell. His knowledge of coding was also a great asset to Rafiki Technologies, giving the company a more comprehensive edge in the IT sector.
Today, one of our greatest strengths is the ability to offer hands-on IT support at an affordable, flat-rate monthly fee to multiple verticals including hospitality, automotive, dental, medical, oil and gas and others.
Our Company Culture
From its inception, Rafiki Technologies sought to establish a different company culture. We didn’t just want to be a busy office that churned out repetitive work day after day. We wanted our company to be a place that felt like home—a place where each staff member was a valued part of the team and treated like family.
Our staff of IT experts is a close-knit group of people. We foster an environment that is conducive to teamwork and take great pride in the collaborative work we do. The Rafiki Technologies team functions as a cohesive unit, making sure they are there for our clients AND for each other.
Rafiki Technologies believes in an “open door” policy. What does this mean? It means there is always room for another team member at the table. “Many hands make light work,” and our staff are always ready, willing, and able to step up to the plate to help a teammate in need of assistance or to provide another perspective on a critical project.
Our Services
Rafiki Technologies, Inc will assess your current IT infrastructure with an eye to eliminating waste. Waste can include wasted space as well as wasted resources and money. We specialize in turning your technological acquisitions into a fine-tuned, well-oiled machine that enables high productivity. In other words, technology that is the perfect fit for your business!
We specialize in:
  • Cloud Computing Solutions
  • Email Services Including Use of Web Hosting and Personal Servers
  • Network Security
  • Mobile Device Procurement, Maintenance, and Management
  • IT Consulting for Enterprise
  • Data Backup, Storage, and Recovery
  • Hardware and Software Acquisition, Implementation, and Training
  • Managed WiFi
  • Structured Cabling
  • Office 365 and G Suite
  • Microsoft Exchange
  • 24/7 Support Desk Access
  • Business Continuity
Ready to get started with the best IT fit for your company? Contact Rafiki Technologies now at (587) 353-5555 or sales@rafiki.ca.

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